Cancellations and refunds

In the event that you need to cancel a booking less than 24 hours prior to the start of a course or event please call or text 07746 185927.

Please note that:

  • If you cancel a booking more than 2 weeks prior to the start of a course/event, we will refund your fees less a £30 administration charge. If the fee paid was £30 or less, no refund will be given. Refunds must be requested within one week of your cancellation. This should be done by email to the course administrator or via the contact form.

  • If you cancel your booking less than 2 weeks prior to the course/event, we will not normally make refunds. However, if the cancellation is due to an illness, medical condition or other exceptional circumstances, we will consider requests for a refund provided that you let us know before the start of course/event. Again, any refunds will be less a £30 administration charge. Refunds must be requested within one week of your cancellation. This should be done by email to the course administrator or via the contact form.

  • We do not transfer bookings to other courses/events and cannot hold on to funds. Therefore, if you wish to attend a different course to the one you are booked on, please request a refund (terms and conditions as above), and book a place on the new course of your choice via the website.

  • In the very unlikely event that we have to cancel a course or event, or have to cancel your booking for any other reason, we will refund your fees in full.