In the event that you need to cancel a booking less than 24 hours before the start of a course or event please call or text us on the number given in your booking information.
If you cancel a booking more than 2 weeks before the start of a course/event:
- We will refund your fees less a £30 administration charge.
- If the original fee paid was £30 or less, no refund will be given.
- Refunds must be requested within one week of your cancellation.
- This should be done by email to the course administrator or via the enquiry link on this page.
If you cancel your booking less than 2 weeks before the start of a course/event:
- We will not normally make refunds. However, if the cancellation is due to an illness, medical condition or other exceptional circumstances, we will consider requests for a refund provided that you let us know before the start of the course/event.
- Any refunds will be less a £30 administration charge.
- Refunds must be requested within one week of your cancellation.
- This should be done by email to the course administrator or via the enquiry link on this page.
We are not able to refund fees within two weeks of the course due to issues with travel or accommodation. If you are not a UK citizen, please have any visas etc. needed in place at least 2 weeks before the course.
COVID-19
Please do not attend a face-to-face course/session if you have symptoms of Covid-19, have tested positive for Covid-19, if anyone in your household has symptoms or has tested positive, or if you have been informed that you have come into contact with someone with Covid-19 in the two weeks prior to the face-to-face course/session. Please do not put others at risk.
In these circumstances we will offer a transfer or full refund.
If Brighton Permaculture Trust needs to cancel
In the event that we have to cancel a course or event we will offer to transfer your booking or to refund your fees in full.