Inspiring, connecting, learning: for people and planet to flourish
Cancellations and refunds
In the event that you need to cancel a booking less than 24 hours prior to the start of a course or event please call or text us on the number given in your booking information.
Please note that:
If you cancel a booking more than 2 weeks prior to the start of a course/event, we will refund your fees less a £30 administration charge. If the fee paid was £30 or less, no refund will be given. Refunds must be requested within one week of your cancellation. This should be done by email to the course administrator or make an enquiry from this page.
If you cancel your booking less than 2 weeks prior to the course/event, we will not normally make refunds. However, if the cancellation is due to an illness, medical condition or other exceptional circumstances, we will consider requests for a refund provided that you let us know before the start of course/event. Again, any refunds will be less a £30 administration charge. Refunds must be requested within one week of your cancellation. This should be done by email to the course administrator or via the enquiry link on this page
We are not able to refund within two weeks of the course due to issues with travel. Please ensure any travel or accommodation arrangements are in place at least 2 weeks before the course. If you are not a UK citizen please have any visas etc. needed in place at least 2 weeks before the course.
We do not transfer bookings to other courses/events and cannot hold on to funds. Therefore, if you wish to attend a different course to the one you are booked on, please request a refund (terms and conditions as above), and book a place on the new course of your choice via the website.
In the very unlikely event that we have to cancel a course or event, or have to cancel your booking for any other reason, we will refund your fees in full.